PRIVACY POLICY

Effective Date: July 29, 2025

1. Who We Are

This Site is operated by Urban Ninja Inc., a U.S.-based corporation under Wyoming law. “Shellsea Chantal” is a public-facing brand and persona managed by the Company.
For any questions about this policy, contact us at: support@shellseachantal.com

2. What Information We Collect

We only collect the minimum data required to operate the Site and deliver your purchased content.

• Email address (for account login and access delivery)
• IP address, browser type, and device info (for analytics and security)
• Order history and membership level (to verify access permissions)
• Wallet address (for crypto payments only)
• Approximate geographic location (derived from IP address for security)

We do not collect:

• Credit card or banking details (handled by third-party processors)
• Personal identity documents
• Names, birthdays, physical addresses, or phone numbers

3. How We Use Your Information

We use your data to:

• Provide access to purchased or subscribed content
• Secure your account and prevent fraud or abuse
• Respond to customer support requests
• Monitor platform usage and improve stability
• Ensure compliance with legal access restrictions

We do not sell, rent, or share your data with third parties for marketing or advertising.

4. Data Retention Periods

• Account information: Until deletion requested or account terminated
• Payment/order history: 7 years (tax and legal compliance)
• Access logs and IP addresses: 12 months (security purposes)
• Session cookies: 14 days or until logout
• Banned user records: Retained indefinitely for security purposes

5. Payments & Wallet Info

If you pay with crypto, we only see your wallet address, which is retained with your order history.
If you use a third-party payment processor (like PayPal), they collect your payment info directly. We do not store or see this information.
Note: You are responsible for ensuring the accuracy of your wallet address. Crypto transactions are irreversible.

6. Cookies & Tracking

We use cookies and session-based tokens to:

• Keep you logged in across pages
• Remember your warning page acceptance for 30 days
• Enable secure access to locked content
• Prevent repeat verification prompts

You can disable cookies in your browser settings, but this may affect your ability to log in or view restricted content.
We use basic analytics tools to understand traffic patterns, not to track individual users.

7. Data Security

We protect your data with:

• HTTPS encryption
• Secure login mechanisms (hashed passwords)
• Access controls for site administrators
• Regular security updates through WordPress

However, no platform is 100% secure. By using this Site, you accept that risks exist in any online environment.

8. Account Deletion & Data Removal

You may request that your account and related data be permanently deleted by emailing support@shellseachantal.com.

Upon deletion:

• Account access is immediately terminated
• Personal data is removed within 30 days
• Payment records may be retained for 7 years (legal compliance)
• Security logs for banned accounts are retained indefinitely

9. Children

This Site is not intended for children. We do not knowingly collect data from anyone under the age of 18 or under the legal age of majority in their jurisdiction.
If we discover that a minor has provided information, we will immediately delete their account and all associated data.

10. Third-Party Services

We integrate with third-party services, including:

• Payment processors (PayPal, Stripe, crypto exchanges)
• Content delivery platforms
• WordPress hosting and security services

We are not responsible for their privacy practices. Please review their policies separately.

11. Legal Compliance & Jurisdiction

This privacy policy is governed by Wyoming state law and U.S. federal law.
We will comply with valid legal requests (court orders, subpoenas) where required. Due to the pseudonymous nature of crypto transactions, some purchase data may be non-recoverable by design.
Law enforcement requests will be evaluated for validity and scope before any data is disclosed.

12. Changes to This Policy

We may update this Privacy Policy as our platform evolves. The most recent version will always be available on this page with an updated effective date.
Continued use of the Site after changes constitutes agreement with the updated policy. Significant changes will be noted in our Terms of Service updates.